My Web site > Help Desk > Knowledgebase

Search help:

Withdrawal Declined


We have installed anti-fraud measures as some members had their accounts hacked and we now match withdrawal request IP address with that used when a member joins.

If there is no match the system will not allow payment until the withdrawal is verified and a manual override is authorized.

Other reasons for a decline may be insufficient funds or a lack of a payment processor

Was this article helpful? yes / no
Article details
Article ID: 14
Category: Knowledgebase
Date added: 2014-08-28 15:16:46
Views: 566
Rating (Votes): Article rated 4.2/5.0 (21)

« Go back

Powered by Help Desk Software HESK - brought to you by Help Desk Software SysAid